Returns & Exchanges
At Watches That Don't Tell Time, we believe style is timeless even if our accessories aren't functional. If your non-ticking timepiece doesn't perfectly complement your aesthetic, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the silent timepiece you wish to return.
Secure Packaging
Place the watch in its original display box, ensuring all decorative padding is included to prevent any cosmetic damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your return package.
Quality Inspection & Refund
Once our artisans confirm the watch remains strictly non-functional and in mint condition, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing